Frequently Asked Questions (FAQ)
Need Help? We've Got Answers.
Planning your tour or still deciding? Below you'll find answers to the most common questions about our tours, what's included, how to book, and what to expect. Can’t find what you’re looking for? Just send us a message — we’re happy to help!
1. What makes your tour different from others in Amsterdam?
Our tours take you beyond the typical tourist spots. We show you the real Amsterdam—its diverse neighborhoods, local food, raw stories, and vibrant communities. With small group sizes, local guides, and a personal touch, this is a truly unique experience.
2. How long does each tour last?
Each tour lasts approximately 4 to 4.5 hours, including all stops and travel time in our comfortable minibus.
3. How big are the groups?
We keep our groups small and personal—a maximum of 7 guests per tour, so everyone gets attention and space to interact.
4. What’s included in the price?
The tour includes:
- Transportation in a private minibus
- A local guide who really knows Amsterdam
- Multiple food tastings (depending on the tour)
- Stories about history, crime, culture, and more
- For night tours: entry to Club Puck, including your first drink & game tokens
5. Where do the tours start and end?
Tours start at De Ruijterkade, near the CitySightseeing Amsterdam bus stop (but not the CitySightseeing bus itself).
You’ll return to this same location at the end of the tour.
6. Do you offer hotel pickup?
Not at the moment, but the meeting point is central and easy to reach. Let us know if you have special requests.
7. Is this tour suitable for solo travelers, couples, or groups?
The tour is designed for adults, especially due to certain themes and locations.
We’re not fully wheelchair accessible yet, but we’re happy to help where we can. Please contact us in advance to discuss options.
8. What languages do you offer tours in?
Tours are available in English, Spanish, German, and Mandarin (based on availability). Each group gets a tour in one language.
9. What if I have dietary restrictions?
No problem! We accommodate vegetarian, halal, and other dietary needs. Just let us know when booking.
10. What’s your cancellation policy?
You can cancel free of charge up to 48 hours before the tour. Last-minute cancellations are non-refundable due to the preparation and reservations involved.